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Getting Started
Set up your account, add clients, and run your first batch.
Account & Billing
Plans, invoices, upgrades, and cancellations.
Uploading Letters
Scanning tips, supported formats, and batch sizes.
Managing Clients
Add, edit, archive, and bulk-import your client list.
Deliveries & Email
How letters are delivered and how to customise email settings.
Compliance & GDPR
Data retention, SARs, audit trails, and your DPA.
We believe in self-service. We don't have a support phone line — most issues can be resolved instantly with the guides above. If you're genuinely stuck, you can email us at [email protected] and we'll get back to you as soon as we can.
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